✦ Support
We respond in plain language.
Reach OBSCURA support for orders, warranty, authenticity, and product questions. Live chat is available business days 9:00–18:00 AEST. Adults 21+ for nicotine product inquiries.
Support channels
- [email protected]
- Phone
- +61 2 8000 0000
- Live chat
- Mon–Fri, 9:00–18:00 AEST
- Address
- Suite 1, Level 11, 66 Goulburn Street, Sydney 2000
Order tracking? Use track order. Policy questions? See FAQ.